Clients are always welcome to collect their purchases from us directly from our premises in Kent.
Smaller items will be packaged and dispatched within 3-4 days of ordering if not sooner. These items are shipped, fully insured and with tracking numbers, via our courier or the Royal Mail. In all cases, a signature will be required upon delivery.
For Furniture Products we use reliable national couriers who deliver to mainland UK within 7-14 working days wherever possible. To keep delivery costs as low as possible we either arrange delivery ourselves or use a local trusted courier company. We arrange the quote and once accepted by you, pass your details onto the courier who will then contact you to coordinate delivery times directly.
You will need to pay for all deliveries. Insurance of all items passes to these delivery companies as soon as these items leave our premises. We will obviously be happy to assist you with any queries/issues you may have regarding delivery.
We request all items that are to be collected should be collected within fourteen days. After this we reserve the right to charge for storage.